Overview

What do I do when Parallax isn't working as expected?  There are three different things to think about to send you down the right avenue and get back track with Parallax, check them out below!

Are there resources in our Knowledge & Support Center?

We're currently hard at work building out a better base of knowledge for not just how to use Parallax, but also common pitfalls and how to avoid or resolve them. We'll be adding new articles regularly, so if you're not seeing something mentioned here in Knowledge & Support, please let us know - and be sure to check back for new articles you just might have influenced!

It's still not working!

Even with all the information in the world at your fingertips, we know sometimes it's just not working - or maybe you have an exciting suggestion about how to make Parallax even better!  In that case, you can submit a ticket by selecting the "Give Feedback" button on the page you're having difficulty with, and taking a quick screenshot or video of the problem.  Then keep an eye on your emails for further updates as we investigate and reach out!